Shipping and Returns

LOCAL (WITHIN THE USA) SHIPPING POLICY

Business days are Monday – Friday; Holidays, Saturday, and Sunday are not included in shipping days.

Fast Standard Shipping  

Delivery typically in one to five business days.

Three Day Shipping 

Delivery by the end of the third business day after an order has shipped. For example, if an order is placed Tuesday night and is processed/shipped on Wednesday, it would arrive Monday of the following week.

Second Day Shipping 

Delivery by the end of the second business day after an order is shipped. For example, if an order is shipped out on Monday, it will arrive on Wednesday. If the order is placed on Monday night and ships out on Tuesday, it will arrive Thursday. 

Next-Day Shipping 

Delivery the next business day after an order is shipped. An order that ships out on Thursday with Next-Day delivery before the cutoff time would be delivered on Friday. Order shipped out on Friday with Next-Day delivery would arrive on Monday.

INTERNATIONAL SHIPPING POLICY
We Ship Worldwide! 🌍

At Shineshine Cosmetics we are excited to offer international shipping to bring our skincare and beauty products to customers around the globe. Please review the following details about our international shipping policy:

Shipping Destinations
We ship to most countries worldwide. If you’re unsure whether we deliver to your location, please contact our customer service team at shineshinecosmetics@gmail.com for confirmation.

Shipping Rates
Standard International Shipping: Shipping rates vary depending on your location and the total weight of your order. Shipping costs will be calculated at checkout.
Standard Shipping: 7-14 business days, depending on your location.
Express Shipping: 3-7 business days (if available).
Please note that delivery times may vary due to customs clearance procedures, public holidays, or unforeseen delays. We will provide tracking information for your order so you can stay updated on its journey.

Customs, Duties, and Taxes
Your order may be subject to customs fees, import duties, and taxes, which vary depending on your country’s regulations. Please note:

These fees are not included in our shipping costs and must be paid by the recipient.
We recommend checking with your local customs office for information on these potential charges before placing an order.
We are not responsible for delays caused by customs or any additional fees incurred.

RETURN & EXCHANGE POLICY

All Sales Are Final

100% Satisfaction Guaranteed – New Products

PAYMENT METHODS

Visa, Mastercard, American Express, China Union Pay, JCB, Diners, Cartes Bancaires, Discover, PayPal, Electron, Maestro

Frequently Asked Questions

Can I return items?

Due to COVID-19, we are not accepting returns.

What are your shipping rates?

Our shipping rates vary from items to shipping location.

Do you accept Cashapp for a payment method?

No! We only accept Visa, Mastercard, American Express, China Union Pay, JCB, Diners, Cartes Bancaires, Discover, PayPal, Electron, and Maestro.

How do I contact Customer Service?

You can contact us by calling 832-873-0492, or emailing us at shineshinedayspa@gmail.com